Resume

Rachel Flanagan
Rachel@thatssorad.net
LinkedIn

PERSONAL PROFILE
Animal lover with an artistic soul and creative spunk. Honest and Moral. Motivated and dependable with a sense of humor. Detail oriented, organized and flexible. Capable of producing and executing ideas, events, and programs for optimal project efficiency.

PERSONAL ACHIEVEMENTS
A personal blogger who creates and sells graphics and art online. A movie, Theatre and Art reviewer. Regular contributor to Discover Hollywood Magazine. Former Fan Club owner for bands. Former social media/producer for a radio show.

PERSONAL SKILLS
Photoshop – Illustrator – Social Media – Photography – Graphic Design – HTML – Blogging – Reviews – Creative Writing – Article Writing – eBay – Amazon – eCommerce – WordPress

PROFESSIONAL SKILLS
Vast computer knowledge – Adapts quickly – Leadership skills – Team player – Deadline driven – Customer service – Marketing – Promotions – Event planning – Data entry – Proofreading – AP/AR – Correspondence – Google Apps – Microsoft Office suite – CRM

EDUCATION
Kaplan University Online
Associates Criminal Justice – 2010

Broadcasting Institute of Maryland
Radio Broadcasting Diploma – 2005

EXPERIENCE

Talent Manager. AdRev 2015 – Present
Seeks out and reviews Talent for YouTube MCN, Manages Social Media platforms, Assists in artwork and video creation for client channels.

Volunteer Coordinator, Screamfest Horror Film Festival 2015 – Present
Assists with scheduling and coordinating volunteers during the festival.

Online Reviewer/Article Writer Discover Hollywood Magazine 2014 – Present
Contributes local art, movie and theater reviews.  Also, contributes articles to the quarterly published magazine.

Contracts Coordinator/Admin 2014 – 201
Handle contracts from creation to implementation. Update reports for margins and accuracy. Invoice reconciliation. Assist managing partners. Assist marketing director.

Product Manager, 2012 – 2013
Relationship Manager, 2011 – 2013
Quality analyst for new product features. Operational liaison responsible for implementing customer-facing features. Support for system inefficiencies.
Customer services call to loan applicants. Collection calls to delinquent accounts. Maintenance of customer accounts.

Client Services & Negotiations, 2009 – 2011
Negotiate settlements for clients. Maintain relationships with customers and collection agents. Process payments for settlements and payment plans. Maintenance of customer accounts.

Administrative Assistant – 2002 – 2009
Programming Assistant, Marketing – 2006 – 2009
Assist in technical and administrative support for library staff. Process reports, system backups, and customer correspondence. Troubleshoot hardware and software problems.
Contact point for potential performers and programs. Schedule and facilitate library mascot performances. Facilitated teen programs. Created blogs, public promotion, and social media for library programs. Created and maintained the database to track performers throughout the library system. Assisted youth services department.